ART
AND DESIGN
TOUGHJERSEY CREATES ARTWORK AND NEW DESIGNS AT NO COST TO THE
CUSTOMER, IN MOST CASES. FOR DIFFICULT OR NUMEROUS CHANGES OR
CONCEPTS, A STANDARD HOURLY ART CHARGE WILL BE ASSESSED. ALL DESIGNS,
ONCE CREATED, WILL BE CONSIDERED THE PROPERTY OF TOUGHJERSEY UNLESS
RELEASED BY AGREEMENT. SCREEN, TAPE AND DIE CHARGES WILL BE ASSESSED
NEW GARMENT PATTERNS AND DESIGN CHARGES WILL BE ASSESSED A STANDARD
HOURLY RATE.
COLOR
AND WASHING
EVERY EFFORT IS MADE TO ENSURE COLORS MATCH AS CLOSE AS POSSIBLE.
VARIATION OF COLORS IS INHERENT TO THE DYING PROCESS AND DIFFERENT
IN EACH FABRIC. WE THEREFORE CANNOT ACCEPT RESPONSIBILITY FOR
SHADE OR COLOR VARIATIONS IN A GARMENT. GARMENTS PURCHASED OVER
A PERIOD OF TIME WILL ALSO SHOW SHADE VARIATIONS.
ALL GARMENTS
SHOULD BE WASHED ASAP AFTER WEARING TO AVOID BLEEDING THAT MAY
OCCUR WHEN
PERSPIRATION OR DAMPNESS IS LEFT IN THE GARMENT. ALWAYS USE A
MILD SOAP OR DETERGENT AND REMOVE DAMPNESS OR MOISTURE AS SOON
AS POSSIBLE. NEVER DRY CLEAN, IRON OR USE HEAT TO PRESS
OR CLEAN GARMENT.
DELIVERY
TIME
WE WANT TO
MAKE SURE THAT YOUR ORDER IS PROCESSED TO MEET YOUR FULL EXPECTATIONS.
EACH ORDER WILL BE GIVEN AN ESTIMATED DELIVERY DATE. THE DATE
GIVEN IS AN ESTIMATION AND NOT A GUARANTEED DATE. AN EVENT-BASED
DELIVERY SHOULD BE DISCUSSED WITH OUR SALES STAFF SO WE CAN MEET
YOUR SPECIFIC DATE. RUSH CHARGES MAY BE APPLIED WHEN APPLICABLE.
PEAK PERIODS DURING THE YEAR CAN CREATE LONGER DELIVERY TIMES
THAN CONSIDERED NORMAL. ALWAYS PLAN AHEAD TO HELP US HELP YOU.
FREIGHT
AND SHIPPING
SHIPPING CHARGES
ARE THE RESPONSIBILITY OF THE CUSTOMER. WE WILL SHIP THE BEST
WAY TO MEET YOUR DELIVERY REQUIREMENTS. ALL PRICES ARE F.O.B.
OUR FACTORY IN ST PAUL, MINNESOTA. WE WILL SHIP WHICHEVER METHOD
YOU SPECIFY. NEXT DAY SHIPPING REQUESTS ARE THE RESPONSIBILITY
OF THE CUSTOMER UNLESS AGREED TO IN ADVANCE OF THE SHIPMENT.
LEGALITY
AND LICENSING
CUSTOMERS ARE
RESPONSIBLE FOR THE PROPER LEGAL APPROVAL FOR ARTWORK, LOGOS,
DESIGN OF A GARMENT OR DECORATION OF A GARMENT.
IF A PRODUCT
IS A LICENSED PRODUCT, THE DELAY CAUSED BY APPROVAL, FOR ANY REASON,
WILL NOT BE THE RESPONSIBILITY OF TOUGH JERSEY.
MINIMUMS
AND UPCHARGES
OUR GARMENTS
ARE COMPLETE AND THE PRODUCTION OF QUALITY CUSTOM GARMENTS TAKES
TIME. IN MOST CASES, THERE IS NO MINIMUM ORDER. PRODUCING SMALL
ORDERS CAN CREATE INCREASED COSTS AND WILL BE CHARGED AN UPCHARGE
FEE SPECIFIC TO THAT PRODUCT. THAT INCLUDES THE DECORATION OF
A SPECIFIC GARMENT. IN ADDITION, UPCHARGES APPLY TO OVERSIZED
OR CUSTOM-SIZED GARMENTS LARGER THAN SIZE XL. EXAMPLE:
XXL SIZES AND LARGER
ALSO GOALIE CUTS.
PRICING
AND AVAILABILITY
PRICES ARE
SUBJECT TO CHANGE WITHOUT NOTICE. QUOTES GIVEN ARE GOOD FOR 30
DAYS FROM DATE QUOTED. ALL PRODUCTS ARE NOT AVAILABLE AT ALL TIMES.
WE RESERVE THE RIGHT TO DISCONTINUE ANY PRODUCT WITHOUT NOTICE.
TERMS
AND CONDITIONS
NO ORDER IS
ACCEPTED UNTIL IT IS APPROVED AND THE REQUIRED DEPOSIT IS RECEIVED.
THE BALANCE OF THAT ORDER IS TO BE PAID BEFORE FINAL SHIPMENT
UNLESS CREDIT HAS BEEN APPROVED. WE ACCEPT MAJOR CREDIT CARDS.
ANY UNPAID ORDER WILL BE SUBJECT TO COLLECTION CHARGES AND LEGAL
FEES INCURRED TO COLLECT THAT DEBT.